Support
We're here to help. Reach out with any question about HERCode, your subscription, your account, or your data.
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hello@hercode.aiFrequently asked questions
How do I manage or cancel my subscription?
Subscriptions purchased through Google Play or the Apple App Store are managed through the relevant app store. You can manage or cancel your subscription through your app-store account settings. Deleting the HERCode app or your HERCode account does not automatically cancel an app-store subscription.
Is HERCode a replacement for therapy?
No. HERCode is a self-development and emotional wellbeing app. It does not provide therapy, counseling, psychological treatment, diagnosis, medical care, legal advice, financial advice, or crisis support. If you are in immediate danger or experiencing an emergency, contact appropriate local emergency or crisis resources.
How do I delete my account or data?
You can request account deletion through HERCode's in-app settings. If you cannot access your account, contact hello@hercode.ai from the email address associated with your HERCode account. See the Delete Account & Data page for more information.
Which devices does HERCode support?
HERCode is being prepared for release on supported mobile platforms. Availability may vary by platform and region.
Looking to remove your data? Visit the Delete Account page.